Voice over Internet Protocol is one of the most convenient ways of communication for most businesses and even ordinary individuals. It allows users to make and receive voice calls, video calls, and voice messages over the internet or simply using your mobile data through popular mobile apps and special software that are made for VoIP. Most of these apps and programs are free and do not charge their users any amount. And as some would say, that if it is free, its risks are higher.
As people take advantage of the benefits and capabilities of VoIP, threats are also rising. The need to protect user data and information should be everyone’s priority.
There are different types of schemes that hackers do to interrupt a VoIP call or message. And, these
The first thing that you could do is to make sure that you get to conduct security audits annually whether you own a small enterprise or a huge one. The need to do an audit is critical to ensure that you are still in control of your accounts. Telecom fraud usually happens when there is low monitoring on a company’s account. Checking your VoIP’s security should also be done frequently.
Another way to protect VoIP calls is to set a maximum rate for your company’s outbound calls. In that way, there will be limits on the calls that are made, and there will be no excess payments for calls made. This will help determine if there is a fraud that is happening within calls.
To avoid other charges on rates, one way to do so is to define or mark only specific countries that your company can call. This is done through a destination whitelist where VoIP providers allow businesses to choose which countries to contact.
While businesses are securing customer’s data and information, accounts can also be covered through enabling IP-based authentications for all outbound calls made. When activated, it will be restricting access from internal resources and IP addresses. This will secure that VoIP calls are only made and received by authorized users within the company.
These measures are simple ways to secure data and information from any third-party that are a threat to the organization and should be done before setting up your VoIP lines.