2019 Security Predictions For VoIP Industry

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VoIP Predictions: Security Threats for 2019

The duality of the world has created the light and the darkness and on everything that exists, good and evil surround.

Don’t worry; I’m not going to talk about philosophy here.

The rise of technology has brought the world to new heights. However, as the world reaps the benefits of innovation and technological advancements, many criminals have also exploited and abused technology with their criminally motivated intentions.

As hackers threaten the security of those that use technology in their day to day operations, the VoIP industry is also at risk.

There are numerous ways that a VoIP system can be infiltrated and security can be compromised. However, with an excellent service provider, we can prevent these threats and manage them every time attempts are made.

Here are the predicted security threats that a VoIP consumer might face in 2019:

Voice Hacking

Okay, so every system has its login and authentication process. The most common is having a username and password. But, writing a kilometer long password can be a struggle, so technologies have also provided an option for voice authentication.

This is what makes the authentication process vulnerable. As technology progresses, there are existing technologies that can record a voice and make a machine speak using that voice. Hackers have exploited this in the past and have threatened companies’ data because it is now easier to bypass the voice authentication process.

This is the reason why a good authentication process has to be multilayered. A good VoIP provider can give you options to secure your authentication processes in all your software. All you need to do is to find a good service provider.

SIP Trunk Hacking

As with any other technology that gets its power from the internet, VoIP systems are also prone to hacking. SIP trunking enables the end point’s PBX (Phone Exchange System) to send and receive calls via the internet. The vulnerabilities come from weak security and weak passwords, eavesdropping, and high volumes of access requests.

Experts have suggested that SIP trunk hacking can be prevented by securing PBX, where customers employ strong passwords and usernames, and the provider secure their real transport protocols.

Physical security is also a good way to prevent SIP Trunk hacking. Being strict about who has access to your hardware and locations can go a long way in securing your data.

CHECK THIS: Best Contact Solutions for 2019 to guide you in choosing the perfect VoIP setup for you and your business!

VoIP Hacking

There are different ways that VoIP systems can be hacked. First, is Toll Fraud, where hackers reroute international calls to your VoIP system in an attempt to incur outrageous call charges.

Another is Eavesdropping, where hackers can tap into your VoIP system and listen to the calls that go through those systems. It is a way for hackers to gather information from your customers that they can sell or use as leverage.

Lastly, the Distributed Denial of Services (DDoS) presents an alarming threat to VoIP users. It is a cyber-attack in which the perpetrator seeks to make a machine or network resource unavailable to its intended users by temporarily or indefinitely disrupting services of a host connected to the internet. This attack can make a business struggle and will cost them a fortune.

Ultimately, the best way to mitigate and avoid these threats is to have a service provider that has diverse security protocol, and that can support clients whenever they need it. /apr

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