Vishing attacks are becoming rampant. The more technological advancements become available to everyone, the more that the strategies and tactics become more sophisticated.
Vishing attacks are similar to online phishing; the only difference is that the scammers are using VoIP technologies to pose as a legitimate government and banking representatives in an attempt to collect sensitive information like banking details and personal data and even extort money from vulnerable victims.
Vishing is tough to track; mainly because these attacks are using VoIP to change their caller ID to make it appear legitimate. Since VoIP service providers offer services like custom phone numbers with area codes regardless of geographical location, these scammers are hard to apprehend because they could be from a different state or a different country.
But fighting against Vishers is a shared responsibility among customers, businesses, and law enforcement. As a customer, it is your responsibility to be vigilant regarding these attacks and report any attempts. Aside from that, there are some things you can do to fight against vishers and prevent being a victim.
HERE ARE THE DO’S AND DON’TS TO PREVENT VISHING ATTACKS:
- DO educate yourself on the latest attacks. Self-education can go a long way in terms of identifying what a legitimate bank or government call from bogus ones is. By knowing how scammers tricked other victims in the latest attacks, you can take note of the red flags and decline suspicious calls.
- DO document suspicious calls and report them. Documenting and reporting suspicious calls can help authorities in investigating and apprehending scammers. Furthermore, the report you make on suspicious calls may alert authorities about a new technique in vishing and can warn others.
- DO block calls from international numbers. If there are international numbers that you don’t recognize especially if you are not expecting an international call, block those numbers.
- DON’T trust the caller ID. Sophisticated vishers can make their caller IDs seem legitimate but don’t fall for this. Be very suspicious of caller IDs that you don’t recognize and report them if you feel like those calls are scams.
- DO change default passwords and login information on all devices. The thing about electronic devices that requires login before use is that the manufacturer sets up a default login credential, and in most cases, this login information is the same for everyone. This means that someone who has the same device can easily hack into your device if you have not changed your default logins.
- DON’T call phone numbers that are found in unsolicited emails or in websites that were sent as a link in an unsolicited email.
- DO validate the phone number by searching online and checking if the number is coming from a legitimate source. If the call is coming from a bank, you can validate the number by visiting their official website.
- DON’T give your account numbers, passwords, credit card details, PINs, and other confidential information over the phone unless the call is initiated by you or coming from a number you’re certain is valid.
- DON’T assume that a call is well-intentioned. When you start to become suspicious, hang up from the call, contact the company that claims to be calling you and validate the call that was made.
- DO answer the call, but always be careful before you agree to provide any information or to enter a transaction. If you are in doubt, it is always your right to ask for clarifications and to verify the validity of the call.
By following these tips, you will be able to prevent vicious phone scamming and vishing attempts. The most important part is always to be vigilant and verify every call you receive. /apr