Robocall Blockers are Transmitting your Data to Third Parties without you knowing

Robocalls have since been a problem for American and amidst the pressure to the U.S. government to resolve the issue and the multiple efforts by regulatory bodies like the FTC and FCC, robocalls still persist. With this gap in the market, many robocall blocker apps have sprouted out of nowhere. Robocall blocking tools can be handy, but sometimes there can be significant flaws that could further put users to risks.

A researcher from NCC Group Security, Dan Hasting, was able to discover a minor flaw. Robocall blocking apps, instead of just blocking, secretly send information outside analytics firm without any notification.

There are some examples of these incident were specific applications are sending data unintentionally and explicitly. One of which is Hiya and Truecaller, which sent device data before you could even accept their privacy policy and also Trapcall who sent phone numbers without any mention in their policy. There are also other applications who sent information directly to Facebook.

It does not necessarily mean you need to avoid robocalling tools, however. There are legitimate applications that don’t do this. And no one can blame you if you decide to use them regardless of the risk.

If you are asking what a robocall is, it is a phone call that uses a computerized autodialer to deliver a pre-recorded message, as if from a robot. Robocalls are often associated with political and telemarketing phone campaigns, but can also be used for public-service or emergency announcements.

A robocall blocker is the one that forwards recorded messages to another party and thus allows the removal of nuisance calls and unnecessary constant call updates since it will be delivered by robocalls.

However, the problem lies with the policies of some applications, which requires the use of it. It would be better to review the terms and policies of the form you trust with your call screening.

This might be a roadblock for Americans who want to get rid of the nuisance caused by robocalls, especially that in May alone, Americans have been called by unwanted robocalls five million times.

Robocalls not only affect individual lives but also affect the corporate system. Robocalls can come in a massive number and thus hindering the work of some offices who solely rely on phone calls. They generate traffic and untimely calls, which can impede the work of the employees in the given company.

One situation that robocalls could be a nuisance would be in Hospitals which rely on phone calls when there is an emergency, and if a hospital is receiving an enormous amount of robocalls every day, it takes up a lot of valuable hospital time.

These are considered spam calls and thus a need for a resolution with some countries having a 100% rate of seeing robocalls as a time-consuming problematic call. Hospitals worry that the growing amount of time-consuming robocalls will increase and this will eventually lead to a level that will make the hospital enable to handle them, causing public health problems.

As a response to the growing number of robocalls, lawmakers made a bill to stop the “Bad robocalls” and to control the outbound usage of it. With this law in order, there would also be fewer victims of information spillage coming from the applications that have flaws in there robocall system. This also empowers the government and regulatory bodies like the FCC and Federal Trade Commission to put a penalty against robocallers who try to abuse its use.

In the past, the Federal Trade Commission has been criticized for its inability to penalize people who over-abuse the purpose of robocalls. Helping resolve the issue, AT&T will also now automatically block any fraud calls for its new customers. Making quick use of FCC rules allowing the carriers to block robocalls by default. 

With the new feature in place, customers are quickly helped when it comes to unwanted robocalls and control the number of calls that can annoy them. However, this will also block some updates that are sent through using robocalls. There is always an option to opt-out if you don’t want the company to screen all your calls this way. 

The issue still lies with the usage of robocalls, whether it can be of help of it can be a cause of a significant problem to occur. Robocalls were made to continually remind us about certain things, removing the need for a person actually to call you and update you from time to time. There are just some instances that robocalls can also lead to an issue when it comes to the wrong usage of it. 

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