Jio Health Is Targeting Vietnam, And Here’s Why

Jio Health

Jio Health is a startup company that aims to address healthcare needs easier and simpler with the intervention of the Internet.

Jio Health is an American company founded in 2014 by the University of California, Irvine (UCI) graduates Raghu Rai and UCI trustee and serial entrepreneur Ken Rohl. They are innovating the way with how the healthcare system works by incorporating offline and online functions in a single application.

Mainly, what Jio Health does for its consumers is the ability to create your personal medical profile, store your medical history, schedule appointments on your chosen time, view MRI/CT scans and other medical images, and give health tips all under the blanket of security and privacy. There’s even an SOS button that you can press in case of emergencies.

But, the best part about the startup is convenience. Other than the fact that all of your health-related concerns are conveniently stored in your phone, Jio Health won’t require you to go to a medical facility to get treated. Rai says that it aims to send medical staff within hours after the information has been submitted.

Jio Health works with international medical practitioners that are available to come to your home when you schedule a check-up. They won’t be limited to patient minutes that limits their ability to perform a thorough check-up.

They are also licensed to hand our prescriptions and sell over the counter drugs.

The scope of Jio Health’s services ranges from pediatrics to primary care, chronic disease management, and ancillary services, which will soon cover areas like eye care, dermatology, and cancer.

Meanwhile, in Vietnam, health services function quite differently from the US. They operate through ‘minutes per patient’ that allows them to perform consultations on hundred of patients in a single morning shift.

On this note, Vietnam actually seeks health services and interventions abroad. Annually, Vietnamese people spend over 2 billion dollars. This is why it’s an ideal expansion for Jio Health in Vietnam.

“Our initial research [before moving] found that healthcare in Vietnam was unlike the U.S,” Rai told TechCrunch in an interview. “Spending is primarily driven by the consumer (out of pocket) and there’s no real digital infrastructure to speak of.”

Targeting an audience that already has a need for better health services and to provide technological innovation that is not only reliable but is also convenient for the Vietnamese population.

In line, Jio Health already set up a physical location in Saigon, Vietnam almost a year from today. The company has some 130 staff, including 70 caregivers — including doctors — and a tech team of 30.

“We can probably address north of 80 percent of consumers health needs,” Rai says, “but we also have referral partnerships with certain hospitals.”

Supplementary, Singapore’s Monk’s Hill has invested a $5 million Series A round for Jio Health.

Founded in 2014, Monk’s Hill Ventures invests in high-growth, early-stage Southeast Asian consumer and enterprise tech startups with the potential to transform millions of lives.

“Jio Health is in the business of delivering trusted healthcare. We are deeply humbled by the scale and impact of the challenge, and are excited to be working with Raghu and the Jio team to address this opportunity,” said Kuo-Yi Lim, Managing Partner at Monk’s Hill Ventures.

Jio Health says that they will use the funding to help support their expansion towards Vietnam and eventually the rest of Southeast Asia.

On the other hand, although Vietnamese are looking for other means to cater to their healthcare needs, it is reported that an increasing number of foreigners are coming to Vietnam, ironically, for medical concerns.

In 2018, over 300,000 foreigners were treated by Vietnamese doctors. Foreign patients often look to have complex services, namely cardiovascular intervention, dental treatment, and surgical and cosmetic procedures done.

The Ho Chi Minh City Oncology Hospital in 2018 provided medical checkups for more than 660 foreigners and treatment for about 1,220 inpatients.

Furthermore, the Military Central Hospital received a growing influx of patients coming from Russia, U.S., the Republic of Korea, and China.

cquiring health treatments in Vietnam is relatively cheaper compared to other countries in Southeast Asia and also the rest of the world.

Minister of Health Nguyen Thi Kim Tien said that many foreign patients opt for medical services in Vietnam thanks to the affordable treatment and high quality of skilled doctors with a high success rate compared to those in other countries.

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