Motorola Solutions Expands VoIP Portfolio Amid Predicted Growth Of The Industry

Motorola Solutions Expands VoIP Portfolio Amid Predicted Growth Of The IndustryPhoto By: Travis Wise/Flickr

Motorola Solutions, an American data communications company, released new sets of products last week including new push-to-talk (PTT) features for wireless carriers, public safety, and commercial companies. It also recently purchased Avtec, a VoIP dispatch provider, as its second recent acquisition.

Push-to-talk (PTT) is essential to communicate across extended teams who use a variety of devices on either land-mobile radio (LMR) or LTE networks. Motorola Solutions (NYSE: MSI) is introducing new features to its PTT platforms for commercial carriers, public safety radio users and commercial radio users. The addition of the PTT feature in Motorola Solution’s services marks a new era for the company as a “global leader in mission-critical communications.”It follows their renewed commitment to their technology platforms in communications, software, video, and services to make cities safer and help communities and businesses thrive.

Furthermore, the company announced in a press release that they have also acquired the American VoIP dispatch provider for an undisclosed amount. Avtec, a South Carolina-based communications company focusing on both public safety and commercial businesses, provides voice over internet protocol (VoIP) dispatch services over land mobile radio (LMR) and broadband networks. Its services enable customers, including airlines, railroads and energy companies, to connect operations center personnel using Avtec dispatch solutions with workers in the field using two-way radios.

“Avtec’s industry-leading solutions enable business-critical communications across diverse industries,” said John Kedzierski, corporate vice president of Infrastructure and Systems, Motorola Solutions. “Avtec expands our public safety and commercial portfolios, allowing us to offer an end-to-end platform for customers to communicate, coordinate resources and secure their facilities.”

As part of the acquisition, Avtec will continue to offer dispatch solutions for some radio network vendors so its customers and channel partners can maximize their integration options which will now be part of Motorola Solutions’ portfolio, Kedzierski added.

The two updates in the company’s product portfolio aren’t the only recent ones. In January, the company bought video analysis-as-a-service (VaaS) company VaaS International for $445 million in cash and equity. VaaS’ platform for image capture and analysis supported fixed and mobile cameras for automated license plate reading, with offerings for both law enforcement (under the Vigilant Solutions brand) and commercial customers (as Digital Recognition Network) and the ability to. Greg Brown, chairman, and CEO of Motorola Solutions, said at the time of the VaaS purchase that it would expand the company’s command center software portfolio “with the largest shareable database of vehicle location information that can help shorten response times and improve the speed and accuracy of investigations.”

Todd Hodnett, the co-founder of VaaS and president of Digital Recognition Network, said that the companies’ license plate data and artificial intelligence technology were opening up new commercial applications of its products and that “commercialization of these new applications can be accelerated under the Motorola Solutions brand and reach.”


The expansion of Motorola solutions takes the predicted growth of the VoIP service industry one step closer to reality. For the past 20 years, VoIP has become an integral part of the lives of millions of people around the world, offering a plethora of innovation and options, as well as simplifying many communication processes while improving consumer interaction.

The usage of VoIP as a service has snowballed – between 1998 and 2002, VoIP carried only 1-3% of all voice calls worldwide, but in 2005, VoIP was responsible for more than 200 billion call minutes. The technology remains one of the fastest growing innovation of the late 20th century and has since grown steadily.

Various telecommunication experts have predicted the eventual death of the traditional landline phone system. In the US alone, more than 90 percent of households had operational landline phones in 2004, and today that number has decreased to less than half the amount. Furthermore, studies have shown that three out of four adults were living in a wireless-only household in 2018.

For businesses, companies that use traditional fix-line voice systems are only a minority when compared to those who have already adopted IP-based voice systems. Enterprise-level features offered by VoIP systems will satisfy business requirements with innovative and cost-efficient options, as well as, any necessary hardware and software support, coupled with prompt updates.

The dawning of the 5G Networks gives a lot of opportunities for the VoIP industry to grow even more. As VoIP technology is heavily dependent on internet quality, its services are expected to improve with the development of fifth-generation (5G) exponentially wide-area wireless networks, allowing faster communication speeds and response rate. The new system can potentially eliminate problems such as call jitter and packet loss.

Experts predict that the 5G network will arrive in scale, opening up to new revenue opportunities for telecommunication companies who can offer better quality connections to businesses and consumers. Wireless operators are currently investing heavily in 5G network development. According to the statistics, 72 operators were testing the network in 2018, and by the end of 2019, 25 operators are expected to have their 5G service launched, a figure likely to double by 2020.

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