The advent of sophisticated digital technologies has produced more accessible and convenient ways for people to interact and do business transactions. But, along with the digital revolution and the spawn of technologies, comes a considerable uncertainty in terms of security of valuable information.
Nowadays, scammers and illegal transactions are taking full advantage of the internet, as well as, technology solutions. Most frauds are usually done in cloud communications and in Voice over Internet Protocol (VoIP), to access crucial data for financial purposes.
VoIP makes businesses communication inexpensive and straightforward, that is why intelligent scammers have found a way to use it as a means to carry out “vishing scams;”a type of phishing where frauds make phone calls to trick somebody. Usually, scammers pose as a businessman or a financial partner who request private details from their victims.
The reason why I am writing this article is mainly, not to give you tips on how to detect scams online, because that alone is a job of a fraud investigator. What I am trying to do here is to make you understand these scams well, so you know how to beat the fraudsters personally.
With VoIP, people can create fake numbers easily. Using a phony number, scammers can make calls and pretend to be a bank or a business representative, who may ask for critical information such as employee data, bank details, or even about company’s properties; and they can get away with it effortlessly. This is because attackers can easily hide their tracks with minimal risk of detection, and nowadays, VoIP hardware has become more accessible and less expensive.
If you think that cybercriminals have to be geniuses to make fraud calls or illegal transactions, the answer is NO. VoIP is easy to set up but difficult to track, meaning to say, cybercriminals can conveniently connect this equipment to their computers and smartphones to steal vital information. They only need to know the basics of a VoIP set up.
Also, fake numbers are difficult to track because they can be destroyed instantly. And with the feature of advanced voice-changing software, has been made available to the public nowadays, a vishing scam is much easier to pull off.
In some cases, attackers don’t have to destroy a number to cover their tracks. Instead what they usually do is tampering with the caller ID. With this vicious scheme, they can trick users into thinking that they are having a conversation with some of the most legitimate business representative in the country, a Microsoft technical support staff, or even a fraud investigator.
Traditional phone lines are said to be very expensive, that is why scammers choose VoIP services to target victims all over the globe at a fraction of the cost. Other than traditional phones and email phishing scams, cybercriminals are resorting to VoIP due to its cost-efficiency. These people are very resourceful, and they will use all means to attack you and your family for profit.
These scenarios may happen to you and your loved ones since cybercriminals are very rampant today, especially with the advent of digital technologies. VoIP is very useful and offers a lot of advantages; it all depends on the people and how they intended to use it.
There are no effective ways on how to spot scammers, but the best thing you can do is to protect yourself. The first step is to set stringent policies on information-sharing and impose stricter security processes for all your business communications and other personal transactions. Or, if you detect one, you may get in touch with scam experts.