Bharat Sanchar Nigam Limited (BSNL) had launched its Internet Telephony (VOIP) service with a brand name called “Wings” in India last July 2018. The service was made available to the public on August with a first-come-first-serve basis.
BSNL is an Indian state-owned telecommunications company headquartered in New Delhi. Today, the company has introduced its application on the Google Play Store to facilitate Internet-based calling. The app will continuously allow users to make and receive calls from anywhere in the country and abroad using any landline or mobile phones.
Users who wish to use the app can first register on the BSNL website by filling in their personal information like identity proof, home address, and a single photo. After the registration, users will receive a “WINGS Pin” through which they can authenticate their application after downloading it from Play Store.
Here’s the process on how to start using the service;
Subscribers will first need to download SIP (Session Initiation Protocol). Afterward, a 10-digit subscription ID will be given to them. Then they will receive their 16-digit PIN through email, which the subscribers will use to activate the Wings service. After that accomplishing such necessary steps, users can now enjoy the benefits and full-time service of VoIP.
With the boon of VoIP services in the country, BSNL is currently offering discounts to people who wish to experience the product. Customers will only pay for an annual fee of 1,099 Indian Rupees, which is cheaper than any other VoIP service providers in the country. Another discounted scheme is available to government employees as well as PSUs, and the company will also extend its promo to students.
However, during the first six months, since the app was introduced, BSNL received complaints from people who were troubled by poor cellular connectivity in a lot of areas, in which, the company provided solutions to address the issue.
The Voice over Internet Protocol will be now extremely beneficial for the general public, especially for those subscribers who were facing poor cell connectivity. Subscribers can use any 4g, 3g, Wi-Fi Network from any operator to make a call. Further, a different internet service provider will not be a hindrance in making calls, thus, providing ease and accessibility to your personal or business operations.
Currently, the service uses Mobile Numbering scheme and is being provided using IP-based access network of Information Management System (IMS) core switches. The app, however, will only allow video calling facility between two wings subscribers.