Romance-seekers decided to end their relationship with the in-demand dating app this Valentine’s season.
According to a spokeswoman of Coffee Meets Bagel, who told NBC News, about 6 million users and a total of 620 million accounts from over 16 companies were affected by the breach. Names and addresses shared with the app before 2018 are hacked and compromised, but Coffee Meets Bagel assured all users that no other substantial information was acquired. According to the email, it was the right decision that the company did not store data about financial matters of its users or saved any passwords.
Following on the recent data hack, the company advised its members to be cautious on receiving email messages and avoid sharing information especially after requests from unknown sources. They also reiterated to double check first all shared links and attachments before clicking on it because that is mostly where the hacks originate.
Coffee Meets Bagel aims to help users find “meaningful connections” and promotes anti-hook up. The app only deals with people who wanted to engage in a serious relationship and for those who believe in real romances. Consequently, this explains why the company created an algorithm which matches people, and users can only contact those who express interest on them or if the other person likes them too.
So far, the email that was received by users included assurances from the company itself, which promised to solve the issue as soon as possible, following several complaints from the members who expressed to withdraw from the said app. However, the management already hired security experts to investigate the breach, and they are now monitoring any suspicious activity and third-party breaches.
While the company is currently enhancing its breach detection systems, they also asked a back up from authorities and law enforcement agency. “With online dating, people need to feel safe. If they don’t feel safe, they won’t share themselves authentically or make meaningful connections,” says Coffee Meets Bagel in a statement.